FAQ

Here are the most commonly asked questions and their answers. For any questions, you are always welcome to reach out at [email protected] and we’ll be glad to help.

What are STEAM Toys?

STEAM stands for Science, Technology, Engineering, Art, and Math. This field of education represents an inclusive scope that focuses on applicable skills, with an emphasis on critical thinking, practical learning, and meaningful collaboration. When someone talks about “educational toys”, they are typically referring to some form of STEAM toy. 

Is STEAM the same as STEM?

STEM and STEAM are highly related terms that almost mean the same thing. The only difference is that the latter includes Art (hence the “A”), which includes dance, drama, music, visual arts and more. It became clear that art and science are highly related, and with regards to our kids’ education – this is no exception. As far back as Leonardo Da Vinci’s time, it was known that math, technology, science, and engineering are all inseparable from the arts. For our kids, this means a more profound level of education and deeper learning.

What is STEAM Toy Center?

Very simply, www.steamtoycenter.com is a website dedicated to STEAM education and toys. Our website is divided into 5 categories as the name suggests, and all products are also categorized by age for easy navigation.

What Countries do you Ship to?

We deliver to 185 countries worldwide! Best of all, we provide free shipping to all our online customers.

How Can I Track my Order?

The moment your item is shipped, you will receive an email with your tracking information. You will then be able to track it here.

How Long does Shipping Take?

It is hard to pinpoint how long shipping will take, as different countries have different postal services. Generally speaking, over 90% of our packages arrive within 4-10 business days.

Are there any Delays due to the Pandemic Situation?

Generally speaking, we’ve only seen delays where there are national hold-ups at any given time. For the most part, packages have been arriving on time, but please do exercise patience during this tricky time. We promise that we are doing everything in our power to get your orders to you as soon as possible – wherever you are!

What Payment Methods do you Accept?

All major credit cards and PayPal can be used on our site.

Are there any Discounts?

We periodically come out with promotions and discounts beyond our free-shipping policy, check out our website for promotions, or join our newsletter to get notified.

What is your Returns Policy?

You are able to return items and receive a refund in certain cases, and in line with our policy.

Can I Exchange Products?

If you wish to exchange an item, kindly get in touch and we will do our best to assist you.

Still have a question?

Please contact us for more information.

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